National CX Program

Fortune 50 Communications Provider Partners with eTouchPoint on National Rollout to Measure the Customer Experience:   eTouchPoint and a Fortune 50 Communications provider recently launched a new nationwide customer experience program.  This program measures customer...

Medical Patient Satisfaction

Largest Independent Medical Oncology Practice in the United States Expands eTouchPoint Initiative to Measure Satisfaction of All Patients: Patient satisfaction is a key differentiator among independent medical oncology practices, and maintaining a consistent patient...