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Learn how top-name brands have revitalized their CX practices and earned greater customer loyalty.
Take prompt action on every negative survey response, win back customers on the brink of defection, and avoid a social media crisis.
Find out how a household-name brand with 100,000+ CSRs implemented a national CX program with text analytics, closed loop alerting, and industry-leading software.
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4 Steps to Strengthen Internal Engagement in CX Processes Jul 5, 2017 Keep your team focused on your CX mission. read more
CX Conversation: Emotions and CX Jul 1, 2017 Our monthly round-up of the best in CX content. read more
Fortune 500 leaders know us as a flexible and knowledgeable business partner. They cite our passion for exceptional service, deep expertise, and innovative approaches as key reasons they rely on us—year after year. Plus, we assign a dedicated account management team to each client engagement. That means your CX program gains multiple CX experts who understand your needs and can adapt eTouchPoint to achieve your goals.
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(877) 8.eTOUCH
(877) 838.6824
RECENT NEWS
Steps to Strengthen Internal Engagement in CX Processes Jul 5, 2017 Keep your team focused on your CX mission. read more
CX Conversation: Emotions and CX Jul 1, 2017 Our monthly round-up of the best in CX content. read more
CONTACT