Years of Innovation
Client Retention Rate for 10+ Years
Feature Enhancements in Past 12 Months
eTouchPoint offers cost-effective, easy-to-use, flexible software for capturing and understanding customer feedback. We can help you interpret customer data to give you a snapshot of current customer sentiment, along with long-term trends. Our clients can turn data into action and deliver higher-quality customer experiences.
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How to Increase the Consistency of Employee Experience Performance August 9, 2018
Track the performance of your frontline team. read more
How a Fortune 100 Leader Created a Customer-Focused Culture July 24, 2018
Learn how a top-name brand improved its CX survey, alerting, and communications practices. read more
Fortune 500 leaders know us as a flexible and knowledgeable business partner. They cite our passion for exceptional service, deep expertise, and innovative approaches as key reasons they rely on us—year after year. Plus, we assign a dedicated account management team to each client engagement. That means your CX program gains multiple CX experts who understand your needs and can adapt eTouchPoint to achieve your goals.