Meet eTouchPoint

CX innovation, two decades deep Let's Talk

Years of Innovation

%

Client Retention Rate for 10+ Years

Feature Enhancements in Past 12 Months

About Us

eTouchPoint offers cost-effective, easy-to-use, flexible software for capturing and understanding customer feedback. We can help you interpret customer data to give you a snapshot of current customer sentiment, along with long-term trends. Our clients can turn data into action and deliver higher-quality customer experiences.

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Get the latest updates on product upgrades, client milestones and more.

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RECENT NEWS

TRUSTED. SERVICE-OBSESSED. SMART.

CONTACT

What You Need to Know About CX Survey Invitations Apr 18, 2017 Tips for IVR, SMS, and email survey invites. read more

Are Your Customers Secretly Unhappy with Your Brand? Apr 6, 2017 Steps to identify and address latent customer unhappiness. read more

 

 

 

Fortune 500 leaders know us as a flexible and knowledgeable business partner. They cite our passion for exceptional service, deep expertise, and innovative approaches as key reasons they rely on us—year after year. Plus, we assign a dedicated account management team to each client engagement. That means your CX program gains multiple CX experts who understand your needs and can adapt eTouchPoint to achieve your goals.

sales@etouchpoint.com
support@etouchpoint.com

(877) 8.eTOUCH
(877) 838.6824

RECENT NEWS

What You Need to Know About CX Survey Invitations Apr 18, 2017 Tips for IVR, SMS, and email survey invites. read more

Are Your Customers Secretly Unhappy with Your Brand? Apr 6, 2017 Steps to identify and address latent customer unhappiness. read more

 

 

 

 

 

 

 

 

CONTACT

sales@etouchpoint.com
support@etouchpoint.com

(877) 8.eTOUCH
(877) 838.6824