Meet eTouchPoint

CX innovation, two decades deep
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Years of Innovation

%

Client Retention Rate for 10+ Years

Feature Enhancements in Past 12 Months

About Us

eTouchPoint offers cost-effective, easy-to-use, flexible software for capturing and understanding customer feedback. We can help you interpret customer data to give you a snapshot of current customer sentiment, along with long-term trends. Our clients can turn data into action and deliver higher-quality customer experiences.

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Get the latest updates on product upgrades, client milestones and more.

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RECENT NEWS

TRUSTED. SERVICE-OBSESSED. SMART.

CONTACT

How to Increase the Consistency of Employee Experience Performance  August 9
Track the performance of your frontline team. read more

How a Fortune 100 Leader Created a Customer-Focused Culture July 24
Learn how a top-name brand improved its CX survey, alerting, and communications practices. read more

Fortune 500 leaders know us as a flexible and knowledgeable business partner. They cite our passion for exceptional service, deep expertise, and innovative approaches as key reasons they rely on us—year after year. Plus, we assign a dedicated account management team to each client engagement. That means your CX program gains multiple CX experts who understand your needs and can adapt eTouchPoint to achieve your goals.

sales@etouchpoint.com support@etouchpoint.com

(877) 8.eTOUCH  |  (877) 838.6824

RECENT NEWS

How to Increase the Consistency of Employee Experience Performance  August 9
Track the performance of your frontline team. read more

How a Fortune 100 Leader Created a Customer-Focused Culture July 24
Learn how a top-name brand improved its CX survey, alerting, and communications practices. read more

CONTACT

sales@etouchpoint.com support@etouchpoint.com

(877) 8.eTOUCH (877) 838.6824