Meet eTouchPoint

CX innovation, two decades deep Let's Talk

Years of Innovation

%

Client Retention Rate for 10+ Years

Feature Enhancements in Past 12 Months

About Us

eTouchPoint offers cost-effective, easy-to-use, flexible software for capturing and understanding customer feedback. We can help you interpret customer data to give you a snapshot of current customer sentiment, along with long-term trends. Our clients can turn data into action and deliver higher-quality customer experiences.

News

Get the latest updates on product upgrades, client milestones and more.

Contact Us

We would love to hear from you.

Let's Talk

RECENT NEWS

TRUSTED. SERVICE-OBSESSED. SMART.

CONTACT

CX Conversation: Accelerate Your CX Program in 2018 Jan 8, 2018
Tips & trends for next-level CX  read more

Avoid These 5 Survey Mistakes to Gain More CX Feedback Jan 8, 2018 
Expert tips for crafting better CX Surveys read more

Fortune 500 leaders know us as a flexible and knowledgeable business partner. They cite our passion for exceptional service, deep expertise, and innovative approaches as key reasons they rely on us—year after year. Plus, we assign a dedicated account management team to each client engagement. That means your CX program gains multiple CX experts who understand your needs and can adapt eTouchPoint to achieve your goals.

sales@etouchpoint.com support@etouchpoint.com

(877) 8.eTOUCH (877) 838.6824

RECENT NEWS

[Video] How an Energy Leader Built a Superior Customer Experience Nov 16, 2017
eTouchPoint featured in WE Magazine  read more

How a Leading Utility Modernized Customer Feedback Gathering Oct 25, 2017 
Join us on November 14 at 11 AM ET / 8 AM PT read more

 

 

 

CONTACT

sales@etouchpoint.com support@etouchpoint.com

(877) 8.eTOUCH (877) 838.6824