Meet eTouchPoint

CX innovation, two decades deep Let's Talk

Years of Innovation

%

Client Retention Rate for 10+ Years

Feature Enhancements in Past 12 Months

About Us

eTouchPoint offers cost-effective, easy-to-use, flexible software for capturing and understanding customer feedback. We can help you interpret customer data to give you a snapshot of current customer sentiment, along with long-term trends. Our clients can turn data into action and deliver higher-quality customer experiences.

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RECENT NEWS

TRUSTED. SERVICE-OBSESSED. SMART.

CONTACT

3 Strategies to Keep a Human Focus in Customer Experience Jul 17, 2017 Never forget the power of a human touch. read more

Why Closed Loop Alerting is a Must for Every Brand Jul 17, 2017 The secret to preventing customer defections. read more

 

 

 

 

 

Fortune 500 leaders know us as a flexible and knowledgeable business partner. They cite our passion for exceptional service, deep expertise, and innovative approaches as key reasons they rely on us—year after year. Plus, we assign a dedicated account management team to each client engagement. That means your CX program gains multiple CX experts who understand your needs and can adapt eTouchPoint to achieve your goals.

sales@etouchpoint.com
support@etouchpoint.com

(877) 8.eTOUCH
(877) 838.6824

RECENT NEWS

Strategies to Keep a Human Focus in Customer Experience Jul 17, 2017 Never forget the power of a human touch. read more

Why Closed Loop Alerting is a Must for Every Brand Jul 17, 2017 The secret to preventing customer defections. read more

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CONTACT

sales@etouchpoint.com
support@etouchpoint.com

(877) 8.eTOUCH
(877) 838.6824