Years of Innovation
Client Retention Rate for 10+ Years
Feature Enhancements in Past 12 Months
eTouchPoint offers cost-effective, easy-to-use, flexible software for capturing and understanding customer feedback. We can help you interpret customer data to give you a snapshot of current customer sentiment, along with long-term trends. Our clients can turn data into action and deliver higher-quality customer experiences.
TRUSTED. SERVICE-OBSESSED. SMART.
CX Conversation: Accelerate Your CX Program in 2018 Jan 8, 2018
Tips & trends for next-level CX read more
Avoid These 5 Survey Mistakes to Gain More CX Feedback Jan 8, 2018
Expert tips for crafting better CX Surveys read more
[Video] How an Energy Leader Built a Superior Customer Experience Nov 16, 2017
eTouchPoint featured in WE Magazine read more
How a Leading Utility Modernized Customer Feedback Gathering Oct 25, 2017
Join us on November 14 at 11 AM ET / 8 AM PT read more