The 4 Phases of Closed Loop Alerting Maturity [Infographic]

This post is part one of a two-part series on closed loop alerting (CLA) maturity. Now that 2016 is underway, many companies have embarked on a new set of annual strategic goals. And for many, CX is a top-of-mind issue. In fact, Gartner has projected that almost 90%...