CX Best Practices from Fortune 500 Communications Providers

CX Best Practices from Fortune 500 Communications Providers

Learn how top-name brands have revitalized their CX practices to improve customer loyalty.

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Author: Connie Harrington

Connie is a content strategist and serves as managing editor of the eTouchPoint blog. Possessing 15+ years of international experience across five continents, her focus areas include: customer experience management, customer contact management, communications planning, content marketing, email marketing, and employee engagement. Previously, she held marketing and communications leadership positions at CGI, Mindwrap, and TEOCO. She earned a B.A., cum laude, from the College of William and Mary in Virginia.

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March 6, 2018