Data Collection Overview

Data Collection Overview

Learn how to use popular feedback gathering methods to boost survey response rates and gain customer insight.

Click below to download.

Click here to download.

 

Author: Connie Harrington

Connie is a content strategist and serves as managing editor of the eTouchPoint blog. Possessing 15+ years of international experience across five continents, her focus areas include: customer experience management, customer contact management, communications planning, content marketing, email marketing, and employee engagement. Previously, she held marketing and communications leadership positions at CGI, Mindwrap, and TEOCO. She earned a B.A., cum laude, from the College of William and Mary in Virginia.

Skills

Posted on

March 6, 2018