Online Survey Data Collection

Powerful, easy-to-use survey functionality that enables you to create, manage, deploy, and dynamically manipulate surveys in a multitude of ways.

eTouchPoint offers a comprehensive online survey solution that enables companies to easily and cost-effectively collect valuable feedback from customers, employees, and partners on their experiences with the company, its products and services, and its employees.  With its intuitive, wizard-driven interface, anyone can quickly and easily create professional-looking surveys, administer them via the Internet, and analyze responses.  There are 200+ survey templates and 30+ ready-to-use survey designs that can be used for any survey, polling, or marketing initiative, including customer experience, employee satisfaction, brand research, or product development.

Create Professional-Looking Surveys Quickly & Easily

  • Start from scratch or work with one of our 200 survey templates to get fast and effective results.
  • Choose from 15 different question types to get the responses you need.
  • Create dynamic surveys with advanced logic that skips to appropriate questions based on the respondent’s previous answers.
  • Brand your survey with your corporate logo and colors.
  • Create personalized survey invitations with an auto-fill feature that draws respondent data from your existing databases and imports them into your survey.
  • Keep everyone posted with workflow alerts and triggers that e-mail survey owners and participants if a respondent chooses a particular answer.
  • Boost response rates by sending e-mail reminders to those who didn’t complete your survey the first time around.

Detailed Analysis & Seamless Integration

  • Robust and customizable reporting, including frequencies, cross-tabs, statistical indicators, time series, etc.
  • Export surveys and reports into a full range of formats, including PDF, XLS, CSV, and SPSS.
  • Integrate eTouchPoint Online Surveys into your existing applications.