eTouchPoint Release 5.11 includes a new online survey software module with the following features:
eTouchPoint Release 5.9 includes Additional Export Capabilities, Improved Usability, and API Support.
US-based Fortune 500 client expands its eTouchPoint.com EFM solution to Australia.
eTouchPoint Data Segmentation and Linkage Analysis services help clients identify underlying themes in their Enterprise Feedback Management (EFM) data and link EFM results to company financials and other corporate metrics.
eTouchPoint now provides CEM Competitive Benchmarking services, including Customized Scorecards, Metrics Benchmarking, and Recurring Sample Updates.
