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eTouchPoint Announces Release 5.11 With Online Survey Software

On January 21, 2011 · In Featured News, News, Product News

eTouchPoint Release 5.11 includes a new online survey software module with the following features:

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eTouchPoint Announces Release 5.9 With Enhanced Reporting Features & More Robust APIs

On August 15, 2010 · In Featured News, News, Product News

eTouchPoint Release 5.9 includes Additional Export Capabilities, Improved Usability, and API Support.

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eTouchPoint Selected For CEM Program In Australia

On June 6, 2010 · In Company News, Featured News, News

US-based Fortune 500 client expands its eTouchPoint.com EFM solution to Australia.

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eTouchPoint Announces Enterprise Feedback Managment Data Segmentation & Linkage Analysis Services

On February 25, 2010 · In Company News, Featured News, News

eTouchPoint Data Segmentation and Linkage Analysis services help clients identify underlying themes in their Enterprise Feedback Management (EFM) data and link EFM results to company financials and other corporate metrics.

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eTouchPoint Announces CEM Competitive Benchmarking Service, Leveraging 10 years Of CEM Data Across A Variety Of Industries

On October 1, 2009 · In Company News, Featured News, News

eTouchPoint now provides CEM Competitive Benchmarking services, including Customized Scorecards, Metrics Benchmarking, and Recurring Sample Updates.

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Solutions

  • Enterprise Feedback Management (EFM)
  • Customer Experience Management (CEM)
  • Brand Experience Management
  • Employee Sentiment Feedback
  • Data Segmentation & Linkage Analysis

Products

  • Hierarchical & Brand-Level Reporting
  • IVR, Online Survey, & SMS / Mobile Data Collection
  • Proactive Alerting
  • Intelligent Coaching

Services

  • Data Segmentation & Linkage Analysis
  • Survey Consulting & Design
  • Benchmarking
  • Implementation Support & Training

Resources

  • Online Product Demo
  • Product Data Sheets
  • White Papers

Company

  • About Us
  • News
  • Contact Us
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