Company

About eTouchPoint

eTouchPoint provides Enterprise Feedback Management (EFM) solutions that focus on improving the customer experience, increasing employee engagement, and building brand excellence. Our innovative software helps our clients continuously monitor, listen to, and optimize their customer touch points to enhance their brand value and create satisfied, loyal customers. [...]

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News

• eTouchPoint Announces Release 6 11/10/2011 The Version 6 release includes the following features: Enhanced Reporting and User Interfaces, Enterprise-wide CEM Data Aggregation, and Automatic Archival of Survey Data
• eTouchPoint Selected For CEM Program In Canada 08/15/2011 eTouchPoint successfully completes the implementation of its EFM solution for one of Canada's largest communications services providers.
• Global Communications Provider Improves Field Operations with eTouchPoint 04/01/2011 Fortune 50 Communications provider has increased performance across every metric, since implementing the eTouchPoint program in late 2010.

Contact Us

eTouchPoint
3565 7th Avenue
San Diego, CA 92103

Tel: (877) 8-eTOUCH or (877) 838-6824
Fax: (866) 517-4919

General Inquiries: info@etouchpoint.com
Sales Inquiries: sales@etouchpoint.com
Support Inquiries: support@etouchpoint.com